Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox doesnt handle CAPTCHA well. Why?

  • 2 odgovori
  • 10 ima ovaj problem
  • 4 views
  • Posljednji odgovor poslao Eireann

more options

Lately I have been to a few websites to download movies. Since I am not registered there I can only do slow downloads and before downloading I have to enter a CAPTCHA code. All that works fine with IE but with Firefox its a gamble. Most of the time the CAPTCHA code typed in is allegedly false even when the letters were easily identifiable.

Yes, I cleared the history, cookies and what not. With IE it always works and with Firefox it usually doesnt work. I want to know why that is.

Lately I have been to a few websites to download movies. Since I am not registered there I can only do slow downloads and before downloading I have to enter a CAPTCHA code. All that works fine with IE but with Firefox its a gamble. Most of the time the CAPTCHA code typed in is allegedly false even when the letters were easily identifiable. Yes, I cleared the history, cookies and what not. With IE it always works and with Firefox it usually doesnt work. I want to know why that is.

Izmjenjeno od strane Eireann

All Replies (2)

more options

I run into this problem whenever I have cookies blocked. I'm not sure if this affects "reCAPTCHA" for example. But whenever a captcha isn't accepted many times and keeps failing for me, I quickly enable my cookies and try again. It always works for me after that.

If you have a website where this consistently happens, copy and paste the link here and I can test my theory there.

more options

It happens e.g for

www.filesonic.com

www.fileserve.com

http://cocacola.com.sg

at filesonic I have registered my name but dont pay, so I allow cookies and it still doesnt work with FF

Izmjenjeno od strane Eireann