This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

difficulty with saved passwords since upgrade to 3.6xx. password fills then immediately blanks. multiple web sites involved.

  • 1 odgovor
  • 3 ima ovaj problem
  • 10 views
  • Posljednji odgovor poslao cor-el

ispeaktax
ispeaktax
more options

Before upgrading to 3.6x my saved ID and password would auto fill. Now only the ID fills -- password briefly flashes (XXXXXXX) then it is gone. When I check, all is fine in the saved list. Firefox no longer asks me for Master Password unless I go to security and ask it to display passwords.

Before upgrading to 3.6x my saved ID and password would auto fill. Now only the ID fills -- password briefly flashes (XXXXXXX) then it is gone. When I check, all is fine in the saved list. Firefox no longer asks me for Master Password unless I go to security and ask it to display passwords.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")