This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

My comcast password will not hold, and Comcast informs me that Firefox needs to help me with this problem.

  • 1 odgovor
  • 6 ima ovaj problem
  • 13 views
  • Posljednji odgovor poslao Ryan

cartom7
cartom7
more options

In order to open my Comcast email account I need my ID and password. When the password was initially set up it was not the password I wanted. I have tried to reset it myself and also talked to two comcast technicians. One tried to reset but it was not successful. The second technician said that I need to go through Firefox because they (Comcast) are unable to get into your default accounts. I hope my explanation of my problem is understandable and that you can help me. As you can imagine it is very frustration.l

In order to open my Comcast email account I need my ID and password. When the password was initially set up it was not the password I wanted. I have tried to reset it myself and also talked to two comcast technicians. One tried to reset but it was not successful. The second technician said that I need to go through Firefox because they (Comcast) are unable to get into your default accounts. I hope my explanation of my problem is understandable and that you can help me. As you can imagine it is very frustration.l

All Replies (1)

Ryan
Ryan
more options

Okay what exactly is the problem here? Is Firefox not remembering the correct password or can you not access your Comcast Account?