This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot load youtube and other streaming sites

  • 2 odgovori
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao misosiru

more options

After using CCleaner(now removed), I can no longer watch youtube via firefox. I can no longer read, delete or do anything in my hotmail account either. I DID get notification and did update for flashplayer today. I can no longer watch other video streaming sites on my bookmark, either. However, I have no problem via Explorer. I cannot log-in to my bank account either. Did I remove something I should not have?

After using CCleaner(now removed), I can no longer watch youtube via firefox. I can no longer read, delete or do anything in my hotmail account either. I DID get notification and did update for flashplayer today. I can no longer watch other video streaming sites on my bookmark, either. However, I have no problem via Explorer. I cannot log-in to my bank account either. Did I remove something I should not have?

All Replies (2)

more options

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
more options

I just did your first step--cache clearing. That did it. wow. Thank you.