Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I still have NOT been able to get a ANSWER?

  • 6 odgovori
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao the-edmeister

more options

I have not received a answer? My Synch is NOT working on Firefox 4! There is NO Login Dialog to get it started! I have all the Login INFO Plus the SYNCH KEY! But no where to enter it? Email me AT: duane4tech@gmail.com

'''I have not received a answer? My Synch is NOT working on Firefox 4! There is NO Login Dialog to get it started! I have all the Login INFO Plus the SYNCH KEY! But no where to enter it? Email me AT: duane4tech@gmail.com'''

All Replies (6)

more options

Tools > Options and you should see the Sync Tab in the window.

more options

There is NO SYNCH TAB

more options

There is ONLT Synch Set UP! I already have a Account and the Synch KEY!

more options

There is ONLY Synch Set UP! I already have a Account and the Synch KEY!

more options

If it only has Sync Setup, it seems that your PC was not recognized as having a Sync account. Is this a new PC? Have your Sync ever synced successfully in the past?

PS: If your PC was recognized as having a Sync account, it should show a "Manage Account" instead:


https://support.mozilla.com/en-US/kb/Firefox%20Sync%20is%20not%20working#w_how-do-i-change-my-password

more options

Your original thread is here.
https://support.mozilla.com/en-US/questions/816571?s=&as=s

In this thread you failed to mention that you're dealing with a fresh WinXP installation and a fresh Firefox installation. You need to Set Up Sync... and use the I already have a sync account at the bottom of the Sync Setup dialog window.