This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

how do i fix the issue of firefox crashes after being open for couple minutes...i have downloaded updated version but when i try to install it brings error message stating file is corrupt

  • 1 odgovor
  • 28 ima ovaj problem
  • 3 views
  • Posljednji odgovor poslao incans

yvetted
yvetted
more options

for past couple days firefox has been crashing. the crash happens on any webpage, even when im just on my homepage. i downloaded new version yesterday n when i went to install a message box appeared n said tht the file was corrupt

for past couple days firefox has been crashing. the crash happens on any webpage, even when im just on my homepage. i downloaded new version yesterday n when i went to install a message box appeared n said tht the file was corrupt

All Replies (1)

incans
incans
more options

I have this problem now. Firefox crashes when left idle with a number of tabs open, but it's not obvious that any particular page is triggering the crash. It started after Windows installed 3 updates/patches a couple of nights ago (29th Jun).

Annoyingly these updates don't show up in the list of installed Windows updates (maybe only "major" patches are listed?) so I can't either give the updates numbers or back them off my machine to correct the problem.

Hardware: Phenom II X6, 8GB RAM, Asus M4a88t M Usb3 mtherboard OS: Windows 7 64 bit (up to date patches but not SP1) Firefox: 3.6.18