Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

get a blank page for hotmail

  • 4 odgovori
  • 16 ima ovaj problem
  • 4 views
  • Posljednji odgovor poslao guidof

more options

Blank Hotmail page

I have tried all the various solutions found on Google and the Firefox site but still get a blank screen when trying to access Hotmail. I can access when using IE.

Blank Hotmail page I have tried all the various solutions found on Google and the Firefox site but still get a blank screen when trying to access Hotmail. I can access when using IE.

All Replies (4)

more options

Izmjenjeno od strane John99

more options

I open Firefox and choose Hotmail from my favourites or through MSN.The page opens but is just blank and no error messages. I can access Hotmail with no problems using IE. I have used system restore and checked cookies etc as suggested on Google.

more options

Try the link I posted above

  • http://explore.live.com/home <--- clickable link --
    • does that work and open a Windows Live page ?
    • try the hotmail links from that page do they work ?

It is rather unusual to get a blank page and no error message,

  • what is showing in your location bar when you get the blank page
    please copy and paste the info into your reply

Try this link it should go to a hotmail login page:

The next steps may be to consider trying from safe mode and possibly temporarily disabling any security software.

more options

Same problem here. Suggested URL result in the same problem i.e. having a blank screen. www.hotmail.com redirects to https://login.live.com/login.srf?wa=wsignin1.0..... as if it tries to restore earlier session. It skips the standard screen and goes to blank. (History and cookies cleared). To avoid the redirect I have tried to link to hotmail from any other MS site that has link to hotmail. Interesting is that for example msn.com shows in correct layout. All items text, pictures, links are on the left part of browser screen followed by other item below. Other browsers show no problem. Edit> Just found that problem is circumventable in private browse mode, i.e. I get the normal Hotmail signon. But what is the problem

Izmjenjeno od strane guidof