This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox is giving me a proxy server refusing connection message and my change to no proxy won't stick

  • 1 odgovor
  • 6 ima ovaj problem
  • 4 views
  • Posljednji odgovor poslao cor-el

more options

I am not finding a solution online that I can understand. Please tell me how what the proxy settings are for Mozilla Firefox's server connection? Firefox is my default web browser and I keep getting messages that say, "Proxy server refusing connection to the internet. Check proxy settings or contact server administrator." I go to the Advanced tab, click on change connection to internet settings, and delete manual proxy information and click on "no proxy." When the window closes and I log back onto the laptop, Mozilla Firefox loads up and I get the same error message again. I don't know how to change the proxy server to no proxy so that it will stay that way and not reset itself to the manual proxy information every time the Mozilla Firefox window reopens. Help!

I am not finding a solution online that I can understand. Please tell me how what the proxy settings are for Mozilla Firefox's server connection? Firefox is my default web browser and I keep getting messages that say, "Proxy server refusing connection to the internet. Check proxy settings or contact server administrator." I go to the Advanced tab, click on change connection to internet settings, and delete manual proxy information and click on "no proxy." When the window closes and I log back onto the laptop, Mozilla Firefox loads up and I get the same error message again. I don't know how to change the proxy server to no proxy so that it will stay that way and not reset itself to the manual proxy information every time the Mozilla Firefox window reopens. Help!

All Replies (1)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).