Contact the manufacturer of the webcam or visit their forums to ask your question. That is not a Firefox question, but is a hardware question. '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.''' -------------------------- Not related to your question, but... You need to update some plug-ins: *Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/ *Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox] *Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]