Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I make sure Firefox will stop crashing?

  • 1 odgovor
  • 9 ima ovaj problem
  • 8 views
  • Posljednji odgovor poslao cor-el

more options

I'm a radio DJ that often has to use news websites containing a lot of shockwave flash content. Trouble is, these pages constantly freeze, showing the error message the flash plugin is not responding; would you like to stop it, plus, Firefox crashes out of the blue rather frequently. Not sure if anyone can help me out.

Crash ID: mozalloc_abort(char const* const) | NS_DebugBreak_P | nsCycleCollectingAutoRefCnt::decr(nsISupports*)

Cheers,

Noch

I'm a radio DJ that often has to use news websites containing a lot of shockwave flash content. Trouble is, these pages constantly freeze, showing the error message ''the flash plugin is not responding; would you like to stop it'', plus, Firefox crashes out of the blue rather frequently. Not sure if anyone can help me out. Crash ID: mozalloc_abort(char const* const) | NS_DebugBreak_P | nsCycleCollectingAutoRefCnt::decr(nsISupports*) Cheers, Noch

All Replies (1)

more options

Your plugins list shows that you have the Mozilla ActiveX plugin installed.

  • Mozilla ActiveX control and plugin module

The Mozilla ActiveX plugin is not compatible with Firefox 2 and 3 and you should remove it.
For instructions on how to remove the Mozilla ActiveX plugin see: http://kb.mozillazine.org/ActiveX --- Also update your plugins to the latest versions.

Izmjenjeno od strane cor-el