We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Sync encountered an error while syncing, after 6.0.1 uptade

  • 1 odgovor
  • 29 ima ovaj problem
  • 11 views
  • Posljednji odgovor poslao artgug

artgug
artgug
more options

Syncing was working fine, but after the 6.0.1 update on one computer, I started getting a: Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action.

If I click on the Sync now button, same error. I check my sync key and it's correct.

Syncing was working fine, but after the 6.0.1 update on one computer, I started getting a: Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action. If I click on the Sync now button, same error. I check my sync key and it's correct.

All Replies (1)

artgug
artgug Vlasnik pitanja
more options

The problem persists even after the 6.0.2 update. At one point in time on Saturday it did sync, but it still went back to not synching.