We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

On my home computer Firefox comes up and after about 30 seconds all the words on the display look like 'cuss' words in a cartoon. I deleted Firefox and reinstalled-didn't help.

  • 2 odgovori
  • 1 ima ovaj problem
  • Posljednji odgovor poslao john43

more options

The words are mostly not readable.

I had McAfee run a scan for viruses - didn't find any.

Someone told me my bitmap was screwed up. I don't know what that is.

The pictures look fine - you just can't read the words under them.

I have run programs like Glary that supposedly fixes various problems with the registry and start up files - didn't help.

I have shut down the computer and restarted it several times - didn't help.

The words are mostly not readable. I had McAfee run a scan for viruses - didn't find any. Someone told me my bitmap was screwed up. I don't know what that is. The pictures look fine - you just can't read the words under them. I have run programs like Glary that supposedly fixes various problems with the registry and start up files - didn't help. I have shut down the computer and restarted it several times - didn't help.

All Replies (2)

more options

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).

more options

I'm sorry.

I tried several times yesterday and to day to get a screen print of the Firefox home page. I even got it to print out but I couldn't get the scanner at work to scan it. Oh well...

Any the words look like this:

!@#%^&'the !@#$%^&'top !@#$%^&'Romney !@#$%^'retakes

Does that help at all?

John