This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can not log out of accounts and can not close tabs

  • 1 odgovor
  • 4 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao cor-el

more options

When I updated fox I can't log out of accounts or click on tabs and close them.I removed new fox and installed fox 5,that didn't clear problem. It did allow me to download pdf's that had been blocked. ?????

When I updated fox I can't log out of accounts or click on tabs and close them.I removed new fox and installed fox 5,that didn't clear problem. It did allow me to download pdf's that had been blocked. ?????

All Replies (1)

more options

You need to clear cookies from sites to get logged off.


Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"