This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I accidentally deleted the Gmail entry for the mailto protocol in options -> applications, how can i restore it back?

  • 8 odgovori
  • 2 ima ovaj problem
  • 17 views
  • Posljednji odgovor poslao cor-el

more options

I had some problems with mailto in firefox, and I tried to fix it so i'm able to send mail from gmail when i click on a mailto:... link. However, I managed to fix the issue so that now when I click on such a link firefox responds (before nothing happened so I altered an option in in about:config), but during the process i accidentally deleted the Gmail entry in the options-applications for the mailto protocol. Is there any way how i can restore it?

I had some problems with mailto in firefox, and I tried to fix it so i'm able to send mail from gmail when i click on a mailto:... link. However, I managed to fix the issue so that now when I click on such a link firefox responds (before nothing happened so I altered an option in in about:config), but during the process i accidentally deleted the Gmail entry in the options-applications for the mailto protocol. Is there any way how i can restore it?

Izabrano rješenje

Did you remove the file in the correct Firefox Profile Folder

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder
Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (8)

more options

Do you still have these prefs on the about:config page?

gecko.handlerService.schemes.mailto.1.name  value: Gmail
gecko.handlerService.schemes.mailto.1.uriTemplate value: https://mail.google.com/mail/?extsrc=mailto&url=%s

You can open about: pages via the location bar like you open a website.

more options

Yes, i still have them, just checked...

more options
more options

Tried to rename it, didn't work, firefox didn't even create another mimeTypes.rdf after restarting it...

more options

Odabrano rješenje

Did you remove the file in the correct Firefox Profile Folder

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder
more options

yes, i deleted in the wrong dir.

everything is back now to normal, thank you very much for the help :)

more options

zenzo, how did you fix the original problem - I have the same problem - nothing happens when clicking on mailto links.

Please detail every step to take, also to avoid the problem you list here.

more options

First make sure that you have set a default mail program.

Did you check the Mailto setting in Firefox/Tools > Options > Applications ?

  • Press F10 or tap the Alt key to bring up the "Menu Bar" temporarily if the Menu Bar is hidden.
  • Use "Firefox > Options" instead of "Tools > Options" if the menu bar is hidden.

If that doesn't include your e-mail program then go to the Firefox Profile Folder and delete the file mimeTypes.rdf to reset all download actions.