Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The Times Crossword black background has gone missing - why?

  • 4 odgovori
  • 1 ima ovaj problem
  • 5 views
  • Posljednji odgovor poslao cor-el

more options

What is bizarre about this fault is that the black background is replaced by the web page last looked at..eg: where I have five tabs in a window, one of which is The Time Crossword say tab No 3 - and I then look at tab No 5 and revert back to tab No 3, the background [where normally the black will appear] uses the tab screen of tab No. 5

What is bizarre about this fault is that the black background is replaced by the web page last looked at..eg: where I have five tabs in a window, one of which is The Time Crossword say tab No 3 - and I then look at tab No 5 and revert back to tab No 3, the background [where normally the black will appear] uses the tab screen of tab No. 5

All Replies (4)

more options

consider creating a FRESH firefox profile, compare results

http://kb.mozillazine.org/Profile_manager

more options

Try to disable hardware acceleration.

  • Firefox > Preferences > Advanced > General > Browsing: "Use hardware acceleration when available"
more options

Unfortunately neither of these two strategies work. Do you have any other ideas?

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: