This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Parts of page missing, format of page changed and unsuable

  • 1 odgovor
  • 2 ima ovaj problem
  • 4 views
  • Posljednji odgovor poslao cor-el

craftygater
craftygater
more options

In yahoo mail, the line that has the delete, move, etc. selections has disappeared. In facebook the page format has changed and is unusable. Other pages will not load or load correctly. I removed firefox from my computer and reinstalled. It is still doing the same thing. I cleared my cach. Nothing is working.

In yahoo mail, the line that has the delete, move, etc. selections has disappeared. In facebook the page format has changed and is unusable. Other pages will not load or load correctly. I removed firefox from my computer and reinstalled. It is still doing the same thing. I cleared my cach. Nothing is working.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).