Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

I cannot scroll up only down and cannot perform functions at the top of the screen only at the bottom.

  • 1 odgovor
  • 1 ima ovaj problem
  • 8 views
  • Posljednji odgovor poslao cor-el

hetheru
hetheru
more options

Told to use the F7 key and turn off caret browsing and use the Tools>Options>General>Advanced>Always Use the Cursor keys to navigate within pages. Neither of them worked as I still cannot scroll up only down.

Told to use the F7 key and turn off caret browsing and use the Tools>Options>General>Advanced>Always Use the Cursor keys to navigate within pages. Neither of them worked as I still cannot scroll up only down.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).