This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

FF shortcut disappears from desktop. . . .anybody else too?

  • 2 odgovori
  • 14 ima ovaj problem
  • 2 views
  • Posljednji odgovor poslao jdinstgeorge

more options

FF 8.0.1 is running on this machine with WinXP SP-2. For the last 30 days or so the FF desktop shortcut icon disappears from the desktop every few days. After it is re-created and put on desktop again, it stays for a couple of days and than disappears again. There is only one user on this machine. Is it possible that some nefarious malware is trying to prevent FF from being used on this machine? Is this happening to other users?

FF 8.0.1 is running on this machine with WinXP SP-2. For the last 30 days or so the FF desktop shortcut icon disappears from the desktop every few days. After it is re-created and put on desktop again, it stays for a couple of days and than disappears again. There is only one user on this machine. Is it possible that some nefarious malware is trying to prevent FF from being used on this machine? Is this happening to other users?

All Replies (2)

more options

Are you running any cleanup software like CCleaner on a scheduled base?

more options

No, I am not running any cleanup software like CCleaner on a scheduled basis. This machine does have McAfee AV software installed, but that was installed a year ago and the problem of the disappearing shortcut began about 30 days ago. Since McAfee is constantly updating, it is possible that McAfee is now removing the shortcut, but it seems unlikely.