We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I use Firefox 100%. I am unable to print preview or print from the menu bar. All other applications work fine.

  • 6 odgovori
  • 6 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao Tim

more options

From the Menu Bar when I select print preview I get a blank screen. When I select print I get a blank page. This just started today. The print function works well with Excel, Word, and I even was successful by trying Internet Explorer print.

From the Menu Bar when I select print preview I get a blank screen. When I select print I get a blank page. This just started today. The print function works well with Excel, Word, and I even was successful by trying Internet Explorer print.

All Replies (6)

more options

Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile

more options

Also see instructions to resolve printing problems here: http://kb.mozillazine.org/Problems_printing_web_pages

more options

fmdeveloper,

Safe Mode did not help for my print problem in this situation.

Thank you for your response. Working with Earthlink I found out my problem was with a corrupted Print script in Mozilla Firefox. I had to uninstall and reinstall Firefox. However, I lost all my bookmarks. Is there any way to recover them from the bowels of my computer? I did not know how to save them. I found out how to save them now, but can I recover my original list. I have to reenter the ones I remember manually, but many will be lost.

Thank you for your help. I am sure your instructions will come in handy in the future should I encounter problems again.

wolfer72

Izmjenjeno od strane wolfer72

more options

If you checked the box that says remove all settings then it is lost unless you have a backup

more options

I hope I am not being too much trouble. I have a Jan 2012 Acronis backup, but I do not know what path to follow. I always use default paths. Is there a standard path, or a standard file name where Firefox stores Bookmark data?

more options