This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox (10.0.2 Mac OS 10.7.3) does not correctly download files with suffix .ciw (XXXX.ciw). What setting must I change to fix this?

  • 2 odgovori
  • 11 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao johngar

more options

attempt to download files XXXX.ciw (from WebofScience) gets the error message

Download Error /users/...xxx.ciw could not be opened because an unknown error occurred. Try saving to disk...

Saving to disk did not provide a file recognizable by EndNote. All of this worked with Safari.

What setting must I change to fix this?

attempt to download files XXXX.ciw (from WebofScience) gets the error message Download Error /users/...xxx.ciw could not be opened because an unknown error occurred. Try saving to disk... Saving to disk did not provide a file recognizable by EndNote. All of this worked with Safari. What setting must I change to fix this?

Izabrano rješenje

Thanks for the tip. I had to trash the mime.types.rdf file, but that did the job.

Pročitajte ovaj odgovor sa objašnjenjem 👍 1

All Replies (2)

more options
more options

Odabrano rješenje

Thanks for the tip. I had to trash the mime.types.rdf file, but that did the job.