This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Firefox keeps crashing since updating to version 11

  • 2 odgovori
  • 133 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao cor-el

eliseenchanted
eliseenchanted
more options

Having trouble with firefox crashing almost every 5 minutes. Only seems to have started since updating to version 11. Crashes still occur in safe mode. Not sure what is causing it. Any advice?

Having trouble with firefox crashing almost every 5 minutes. Only seems to have started since updating to version 11. Crashes still occur in safe mode. Not sure what is causing it. Any advice?

All Replies (2)

Vivek
Vivek
more options

Hi,

You can try to remove any existing rules for Firefox and re-trust Firefox and its supporting files/processes in the EZ security software. Please see this.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That is a problem with the Java plugin (NPJP2.DLL).

You can try to update Java to the latest version.
Also make sure that you allow Java in the firewall.