This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

No visual on videos/ audio only

  • 2 odgovori
  • 2 ima ovaj problem
  • 5 views
  • Posljednji odgovor poslao User123

more options

Youtube is working fine

and videos work fine on other browsers (eg IE)

Youtube is working fine and videos work fine on other browsers (eg IE)

All Replies (2)

more options

There are some compatibility issues between the latest Flash player and some Firefox add-ons or settings. Could you see whether anything in this article helps: Flash 11.3 doesn't load video in Firefox.

more options

Unfortunately I didn't have realtime instealed in the first place and down grading didn't change anything :( thanks anyway.

Also this error occurred after the latest Firefox update if that helps...