This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i cannot log off from any of my accounts when i;m on line

  • 1 odgovor
  • 2 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao dumdidadida

more options

i cannot sign off on my yahoo account after i've finish sending e/mails i cannot log off on my online chase banking account

this happens when i use firefox..

but this does not happen when i use internet explorer

why is this

i cannot sign off on my yahoo account after i've finish sending e/mails i cannot log off on my online chase banking account this happens when i use firefox.. but this does not happen when i use internet explorer why is this

All Replies (1)

more options

Hi,

You can consider the Reset Firefox feature via Help (Alt + H) > Troubleshooting Information and check before changing the default options. If there are any default Extensions in Tools (Alt + T), please also try to Disable them.

(To revert to the previous profile, close the new profile, start Firefox and choose the *.default profile. While the Profile Manager is open, you can also delete the newly reset profile (the one containing random numbers)).

Managing profiles

Profiles Howto