This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

I set firefox to open in 32-bit mode but it doesn't.

  • 2 odgovori
  • 30 ima ovaj problem
  • 6 views
  • Posljednji odgovor poslao vgasman

vgasman
vgasman
more options

Netflix instant streaming still asks me to restart in 32-bit mode even tho I followed the instructions to ALWAYS start in 32-bit mode. I even reinstalled firefox. On Netflix when I click on the button to restart in 32-bit mode, it goes in a loop and just keeps asking for the 32-bit mode. This is a new problem, since in the past restarting in 32-bit mode always worked.

Netflix instant streaming still asks me to restart in 32-bit mode even tho I followed the instructions to ALWAYS start in 32-bit mode. I even reinstalled firefox. On Netflix when I click on the button to restart in 32-bit mode, it goes in a loop and just keeps asking for the 32-bit mode. This is a new problem, since in the past restarting in 32-bit mode always worked.

All Replies (2)

user633449
user633449
more options

This is a known problem with Netflix and Microsoft Silverlight right now. You can try the following: See if there is an update for Microsoft Silverlight. After checking for updates, Go to Finder, then Applications. Right click on Firefox, then click "Get Info". Then check the box that says "open in 32-bit mode". Restart your PC, and test again. Does it work now?

vgasman
vgasman Vlasnik pitanja
more options

Thanks for trying to help. I have a MAC and cannot find any updates for Microsoft Silverlight. I already tried to trick of telling Firefox to open in 32-bit. It's strange that I never had this problem before! Anyway, Netflix streaming works fine on Safari. Go figure.