This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2 odgovori
  • 3 ima ovaj problem
  • 2 views
  • Posljednji odgovor poslao shun15677

more options

after install babylon, I can not open firefox. click icon and open crash reporter.

after install babylon, I can not open firefox. click icon and open crash reporter.

All Replies (2)

more options

Is there a reason you installed Babylon? It is a known malicious add-on that causes multiple issues with Firefox, including that crash. Your best bet is to remove it immediately.

more options

it is no reason installed Babylon. And I already uninstalled Babylon and Babylon toolbar. But can not open firefox...