Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

I am able to connect to all search engines, but I can't connect to Google. It says "Problem loading page".

  • 3 odgovori
  • 10 ima ovaj problem
  • 4 views
  • Posljednji odgovor poslao cor-el

araceli_02
araceli_02
more options

When I go to Google's search engine, its not able to download the page. The following message is given: The site could be temporarily unavailable or too busy. Try again in a few 

   moments.
 If you are unable to load any pages, check your computer's network
   connection.
 If your computer or network is protected by a firewall or proxy, make sure
   that Firefox is permitted to access the Web.
When I go to Google's search engine, its not able to download the page. The following message is given: The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

All Replies (3)

Amir
Amir
more options

May be your internet speed goes down, or there is problem with your firefox version you have to install the newest version of firefox at mozilla.org/downlaod or

You have to use google dns which is free available some times your isp block the site and with this its run ok.

Amir
Amir
more options

See its opening on my pc this is problem with your internet speed or with your browser . Change or upgrade your browser to newer one, if the page doesn't load check your internet speed at speedtest*net ...

Izmjenjeno od strane Amir

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

See also: