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Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

I have a laptop with Windows 8-64 Bit, but the download version of Firefox is 32 Bit, how to correct this?

hkmmm
hkmmm
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I find that my browser hangs a bit when playing games, don´t know if it might be attributed in having Firefox with 32 Bit instead of one with 64 Bit. Please advise. Thanks in advance

I find that my browser hangs a bit when playing games, don´t know if it might be attributed in having Firefox with 32 Bit instead of one with 64 Bit. Please advise. Thanks in advance

All Replies (5)

iamjayakumars
iamjayakumars
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Firefox works fine with 32-bit. There is no official 64 bit version of Firefox for Windows released yet.

check out this. https://developer.mozilla.org/en/Supported_build_configurations

are you facing that problem only in particular website or all other website.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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The 64-bit version of Windows 7 happily runs 32-bit programs such as Firefox, so I don't think that's the source of the problem.

If the games use 3D, the problem could be an incompatibility between Firefox and your graphics adapter. Could you try disabling Firefox's hardware graphics acceleration?

You usually need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

orange Firefox button or classic Tools menu > Options > Advanced

On the "General" mini-tab, uncheck the box for "Use hardware acceleration when available"

If you restart Firefox, is the issue resolved or at least improved?

If the games are hosted in the Flash plugin, of course there are many possible troubleshooting suggestions for Flash issues...

hkmmm
hkmmm Vlasnik pitanja
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to Lamjayakumars, No, It happens when I play at the Zynga web site and also with Facebook. By the way I have WINDOWS 8, NOT 7! Thanks for your attention and intentions.

Izmjenjeno od strane hkmmm

hkmmm
hkmmm Vlasnik pitanja
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to jscher2000, I had tried as you suggested and regretfully this did not help. By the way, I have WINDOWS 8, NOT 7! Thanks anyway for your good intentions in trying to help.

Izmjenjeno od strane hkmmm

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Hi hkmmm, I did read that you had Windows 8, but my point simply was that 64-bit versions of Windows historically support both 64-bit and 32-bit software.

I suggest trying the standard Flash guidance for Windows 7/Vista, on the theory that the plugin behaves similarly on Windows 8.

(1) Disable protected mode (Win Vista & Win 7 & maybe Win 8)

See this support article from Adobe under the heading "Last Resort": Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?

(2) Disable hardware graphics acceleration in Firefox and in Flash

(A) [done] In Firefox, un-check the box here and restart:

orange Firefox button or classic Tools menu > Options > Advanced > General > "Use hardware acceleration when available"

(B) In Flash, see this support article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues