This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

each time I open foxfire a popup asking how to process a download opens and inhibits use of foxfire. How do I stop the popup?

  • 1 odgovor
  • 2 ima ovaj problem
  • 21 views
  • Posljednji odgovor poslao user633449

more options

each time I open foxfire a .LNK popup appears asking how to process a download opens and inhibits use of foxfire. How do I stop this and allow me to open and use foxfire browser. This started after I attempted to follow directions to install/associate a .LNK program/file with foxfire to control saving downloads using any browser. Note that I am a novice user. How can I stop this?

each time I open foxfire a .LNK popup appears asking how to process a download opens and inhibits use of foxfire. How do I stop this and allow me to open and use foxfire browser. This started after I attempted to follow directions to install/associate a .LNK program/file with foxfire to control saving downloads using any browser. Note that I am a novice user. How can I stop this?

All Replies (1)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!