This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

I uninstalled and reinstalled Firefox, hoping to start over with add-ins. When I reinstalled, I got all my old bookmarks and add-ins!

  • 2 odgovori
  • 2 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao John

John
John
more options

I checked plugins, found RealPlayer was outdated. I clicked 'UPDATE' which had me reinstall RealPlayer. When done, RealPlayer was still listed as outdated. Thought I could uninstall-reinstall. Backed up bookmarks, uninstalled (checked to remove all customization). Reinstalled, and found all my bookmarks already installed! Couldn't find RealPlayer but it looked like all my old plugins were still there. What happened? Can I get a clean install?

I checked plugins, found RealPlayer was outdated. I clicked 'UPDATE' which had me reinstall RealPlayer. When done, RealPlayer was still listed as outdated. Thought I could uninstall-reinstall. Backed up bookmarks, uninstalled (checked to remove all customization). Reinstalled, and found all my bookmarks already installed! Couldn't find RealPlayer but it looked like all my old plugins were still there. What happened? Can I get a clean install?

Izabrano rješenje

Uninstalling Firefox won't remove your Bookmarks unless you tell it to remove your private data. You can try a Reset Refresh Firefox - reset add-ons and settings.

Also, plugins are external to Firefox (flash, java, etc.) and so you can't remove them from Firefox. But you can disable, which is in practice the same thing.

Pročitajte ovaj odgovor sa objašnjenjem 👍 4

All Replies (2)

user633449
user633449
more options

Odabrano rješenje

Uninstalling Firefox won't remove your Bookmarks unless you tell it to remove your private data. You can try a Reset Refresh Firefox - reset add-ons and settings.

Also, plugins are external to Firefox (flash, java, etc.) and so you can't remove them from Firefox. But you can disable, which is in practice the same thing.

John
John Vlasnik pitanja
more options

Thanks, now I understand better about plugins being external. [Still can't figure why reinstalling didn't fix RealPlayer...] And I thought I had checked the box to remove all personal data, but maybe not. Anyway, I'm comfortable now. I appreciate your help!