This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Upgrade to FF 20.0 and cannot find bookmarks

  • 2 odgovori
  • 2 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao cor-el

more options

I clicked on show all bookmarks, import and backup, restore choose file and go to my profile and no bookmarks are there! The only day I can choose it today (when the upgrade happened) and I have no BMs.

Help?

I clicked on show all bookmarks, import and backup, restore choose file and go to my profile and no bookmarks are there! The only day I can choose it today (when the upgrade happened) and I have no BMs. Help?

All Replies (2)

more options
more options

Make sure that you look in the correct location for the bookmarkbackups folder.

You can use this button to go to the current Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder

You can check for problems with the places.sqlite database file in the Firefox Profile Folder.