This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Checking button on left side of e-mail page won't stop

  • 4 odgovori
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao DollyDe

more options

A little while after I start going through my e-mail the Checking button starts going and won't stop and if I re-load the page all the e-mails I have either read or deleted come back on all over again! I would appreciate any help you can give me and THANK YOU in advance!

A little while after I start going through my e-mail the Checking button starts going and won't stop and if I re-load the page all the e-mails I have either read or deleted come back on all over again! I would appreciate any help you can give me and THANK YOU in advance!

All Replies (4)

more options

Please update to Firefox 20 and try again. Update Firefox to the latest release

more options

I updated to Firefox 20 and the problem is still occurring where I can check some e-mail and after a bit the Checking gets stuck or something and won't stop

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
more options

I have the Default theme but I am still having the problem! This is so frustrating after I read or delete e-mails for them to come back the next time I am on