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password problem

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firefox, im guessing that now i can ask a question my password problem is solved, at least for support. now do i need another password for general signin. now i have asked for reset instructions twice and was informed that they would be mailed to dnae16@gmail.com and yet i recieved neither one so i think i should state state that address once again for your expected reply and for those in the futur. thank you for your help. Eric

firefox, im guessing that now i can ask a question my password problem is solved, at least for support. now do i need another password for general signin. now i have asked for reset instructions twice and was informed that they would be mailed to dnae16@gmail.com and yet i recieved neither one so i think i should state state that address once again for your expected reply and for those in the futur. thank you for your help. Eric

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Hi Eric, you probably have different passwords for this support forum, for the Sync service, and for other sites. Could you be more specific about what you mean by general signin?