We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

After replacing a hijacked homepage, Google logo no longer there, is it still Google serarch, or still hijacked?

  • 2 odgovori
  • 1 ima ovaj problem
  • 2 views
  • Posljednji odgovor poslao kobe

Alfklost
Alfklost
more options

Firefox homepage was hijacked by Bandoo. We got Firefox back, but missing the Google logo on the homepage and on search results. Is it still Google, or is another search engine still in there from the hijacking? The long orange Firefox box in upper left is gone too.

Firefox homepage was hijacked by Bandoo. We got Firefox back, but missing the Google logo on the homepage and on search results. Is it still Google, or is another search engine still in there from the hijacking? The long orange Firefox box in upper left is gone too.

Izabrano rješenje

To get the FF Button you can right click the top of the window and select Menu for right now. Then reset.

Pročitajte ovaj odgovor sa objašnjenjem 👍 1

All Replies (2)

kobe
kobe
more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

kobe
kobe
more options

Odabrano rješenje

To get the FF Button you can right click the top of the window and select Menu for right now. Then reset.