This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 21 Can't see Norton 360 V20.3.1.22 Toolbar

  • 1 odgovor
  • 3 ima ovaj problem
  • 23 views
  • Posljednji odgovor poslao philipp

more options

After installing the latest version of Norton 360, Firefox can't see the Norton Toolbar. I reinstalled Norton 360 and upgraded Firefox to version 21. LiveUpdate says it downloaded the Norton 360 Toolbar Add-On. I've tried the steps for corrupted extension files, but that didn't help. I've been working with Norton tech support via their message boards, and none of their suggested fixes has helped. Since the Norton 360 Toolbar Add-On was downloaded by LiveUpdate after I reinstalled Norton 360, it appears that the problem is with Firefox 21. How do I fix this?

After installing the latest version of Norton 360, Firefox can't see the Norton Toolbar. I reinstalled Norton 360 and upgraded Firefox to version 21. LiveUpdate says it downloaded the Norton 360 Toolbar Add-On. I've tried the steps for corrupted extension files, but that didn't help. I've been working with Norton tech support via their message boards, and none of their suggested fixes has helped. Since the Norton 360 Toolbar Add-On was downloaded by LiveUpdate after I reinstalled Norton 360, it appears that the problem is with Firefox 21. How do I fix this?

All Replies (1)

more options

hello, according to norton, you need version 2013.3.5.1 of the toolbar which is compatible with firefox 21. please run the norton liveupdate repeatedly & until all components are up-to-date. in addition make sure that the toolbar is enabled under firefox > addons > extension afterwards.

for more information refer to https://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-21-Support-for-Norton-Toolbar/td-p/957507