This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Auto-fill will not stop filling in my sign in info

  • 3 odgovori
  • 7 ima ovaj problem
  • 3 views
  • Posljednji odgovor poslao neptune1bond

neptune1bond
neptune1bond
more options

When I go into my Comcast e-mail account, the username and password are now always already filled in and I want to stop it from happening. I've already tried looking at Firefox and Comcast forums to find answers to my question. I do not check the "remember me" box at the sign in window. I've already cleared my history and selected the "Everything" option, making sure that ALL boxes are checked. I've gone into "Tools>Options>Privacy>Firefox will:Use custom settings for history" and UNchecked the box labeled "Remember search and form history". I've even tried updating Firefox and when that didn't work I uninstalled Firefox and then reinstalled it. For some reason, I still go to the Comcast sign in and my username and password are automatically filled out. Can someone please help me fix this issue? What am I not doing correctly?

When I go into my Comcast e-mail account, the username and password are now always already filled in and I want to stop it from happening. I've already tried looking at Firefox and Comcast forums to find answers to my question. I do not check the "remember me" box at the sign in window. I've already cleared my history and selected the "Everything" option, making sure that ALL boxes are checked. I've gone into "Tools>Options>Privacy>Firefox will:Use custom settings for history" and UNchecked the box labeled "Remember search and form history". I've even tried updating Firefox and when that didn't work I uninstalled Firefox and then reinstalled it. For some reason, I still go to the Comcast sign in and my username and password are automatically filled out. Can someone please help me fix this issue? What am I not doing correctly?

Izabrano rješenje

hello, you can remove saved passwords in firefox > options > security > view saved passwords...

Password manager - Remember, delete, change and import saved passwords in Firefox

Pročitajte ovaj odgovor sa objašnjenjem 👍 3

All Replies (3)

philipp
philipp
  • Moderator
more options

Odabrano rješenje

hello, you can remove saved passwords in firefox > options > security > view saved passwords...

Password manager - Remember, delete, change and import saved passwords in Firefox

the-edmeister
the-edmeister
  • Moderator
more options

Try clearing your cookies for the Comcast domain.
https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer

See the screenshot.

Izmjenjeno od strane the-edmeister

neptune1bond
neptune1bond Vlasnik pitanja
more options

I did both of the things suggested and it has fixed the problem. Thank you both very much! :D