Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cant open external links and multiple instances of the same profile.

  • 2 odgovori
  • 4 ima ovaj problem
  • 19 views
  • Posljednji odgovor poslao cor-el

more options

I have multiple firefox profiles.

I constantly have two profiles running at the same time.

I use microsoft outlook and see an external link, I click it wishing firefox to open it in the default or new browser. It does not and says "FIrefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system."

Firefox is running fine.

How can I open external links with a profile based setup?

Also, how can I open multiple instances of the same profile? I find that if I click and drag a tab to another monitor, it opens a new "instance" or browser window.

I have multiple firefox profiles. I constantly have two profiles running at the same time. I use microsoft outlook and see an external link, I click it wishing firefox to open it in the default or new browser. It does not and says "FIrefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." Firefox is running fine. How can I open external links with a profile based setup? Also, how can I open multiple instances of the same profile? I find that if I click and drag a tab to another monitor, it opens a new "instance" or browser window.

All Replies (2)

more options

You say

I have multiple firefox profiles. 

I constantly have two profiles running at the same time. So you will have discovered -no-remote Note NOT to use that on the default browser; profile, only on secondary profiles.

You will NOT be able to open multiple instances of the same profile, clone the profile if necessary.

If you are trying to run multiple Webmail accounts in one profile then you may well find the webmail is identifying and setting the user account that is opened. Use a Private Browsing window to get round that and open a second account.

more options

Always make sure to start at least the default profile without the -no-remote command line switch.

If you need to have more than one profile open at the same time then start subsequent instances with the -no-remote command line switch.

You can not send links from other programs to a Firefox instance that is started with the -no-remote switch.
In such a case you need to drag links in a Firefox window or paste the link in the location bar.