This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I returned a leased iMac Pro two weeks before I bought a new iMac desktop so haven't migrated my Firefox bookmarks. Is it possible to retrieve them?

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by Patsyarna

more options

Is it possible to retrieve my bookmarks from past Firefox usage without the old computer?

I don't remember my old username or password, but my email address is the same.

Is it possible to retrieve my bookmarks from past Firefox usage without the old computer? I don't remember my old username or password, but my email address is the same.

Modified by Patsyarna

Chosen solution

If you haven't used Sync and you don't have the computer (or at least the hard drive) any more, your best bet would have been to back up your bookmarks manually before swapping it out with a new iMac.

If you didn't copy over your profile folder, then it looks like the only way to get back your bookmarks would be to get the old computer back and retrieve your bookmarks. If you would've used Sync, your bookmarks would've been stored onto Mozilla's Sync server(s)

Read this answer in context 👍 0

All Replies (4)

more options

Were you using the Sync service?

more options

No. Basically I only left myself time to dump files from the old computer to an external hard drive, and didn't know what to do about the Firefox stuff.

more options

Chosen Solution

If you haven't used Sync and you don't have the computer (or at least the hard drive) any more, your best bet would have been to back up your bookmarks manually before swapping it out with a new iMac.

If you didn't copy over your profile folder, then it looks like the only way to get back your bookmarks would be to get the old computer back and retrieve your bookmarks. If you would've used Sync, your bookmarks would've been stored onto Mozilla's Sync server(s)

more options

Thanks for your help Sam. I'll be more careful/savvy with this new computer.