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Retrieving SPAM filtered messages from Hotmail

erforkdollar
erforkdollar
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I've noticed that when I use the Hotmail Web Access that some of my Email is falling into the Hotmail SPAM filtered folder. I have to tell Hotmail Web Access that the email isn't SPAM. My Smartphone, using the Outlook APP, can open the SPAM folder, and allow me to select messages to be moved to the INBOX.

Thunderbird downloads the messages from the Hotmail INBOX but doesn't download mail in Hotmail's SPAM filtered folder. How do I retrieve messages in "ALL" of the Hotmail folders?

I've noticed that when I use the Hotmail Web Access that some of my Email is falling into the Hotmail SPAM filtered folder. I have to tell Hotmail Web Access that the email isn't SPAM. My Smartphone, using the Outlook APP, can open the SPAM folder, and allow me to select messages to be moved to the INBOX. Thunderbird downloads the messages from the Hotmail INBOX but doesn't download mail in Hotmail's SPAM filtered folder. How do I retrieve messages in "ALL" of the Hotmail folders?

Chosen solution

A POP account only connects to the mail server Inbox. You must have your phone configured as IMAP to get it to show other folders.

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All Replies (4)

christ1
christ1
  • Top 25 Contributor
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What is your account type - POP or IMAP?

erforkdollar
erforkdollar Question owner
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Sorry for not replying sooner...

POP

user01229325
user01229325
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Chosen Solution

A POP account only connects to the mail server Inbox. You must have your phone configured as IMAP to get it to show other folders.

erforkdollar
erforkdollar Question owner
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(mumble grumble...kicking myself....should'a known better)....

Didn't think about the email settings due to how I used to retrieve my email with a different desktop client (Pegasus) which accessed Hotmail via the HTML interface.

I just added another Hotmail account using IMAP, now waiting on all of the mail to download. Cleanup and Rule integration is next....oh boy!

Thanks for opening my eyes.