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My computer is NOT allowing me the option to uninstall InboxAce

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  • 1 has this problem
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  • Last reply by JessiJoy

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A little while back I allowed a program to install InboxAce on my computer. The toolbar is now showing on Mozilla Firefox, and I believe this is the program that crashed my computer today, though Inbox Ace was not in use when my computer crashed. I have no need for this program and would like to uninstall it. However, when I go to the control panel and select "Uninstall a Program," my computer does not list this program for me to uninstall. I have also tried removing mywebsearch.com, but this also does not appear to be anywhere on my computer. Additionally, I have no plugins for this program listed either. Inbox Ace has a toolbar on the right with an option to uninstall, but that option is not working. Thanks for any help you can offer.

A little while back I allowed a program to install InboxAce on my computer. The toolbar is now showing on Mozilla Firefox, and I believe this is the program that crashed my computer today, though Inbox Ace was not in use when my computer crashed. I have no need for this program and would like to uninstall it. However, when I go to the control panel and select "Uninstall a Program," my computer does not list this program for me to uninstall. I have also tried removing mywebsearch.com, but this also does not appear to be anywhere on my computer. Additionally, I have no plugins for this program listed either. Inbox Ace has a toolbar on the right with an option to uninstall, but that option is not working. Thanks for any help you can offer.

Chosen solution

Quick tip: when you want to remove a program which you can't find in Add / Remove Programs, do a search for remove that program or malware name

Like remove InboxAce - Google search for remove InboxAce

First result is http://malwaretips.com/blogs/inboxace-toolbar-removal/ And Malware Tips usually provides a complete set of instructions.

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Chosen Solution

Quick tip: when you want to remove a program which you can't find in Add / Remove Programs, do a search for remove that program or malware name

Like remove InboxAce - Google search for remove InboxAce

First result is http://malwaretips.com/blogs/inboxace-toolbar-removal/ And Malware Tips usually provides a complete set of instructions.

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Thank you for responding. I started to download the malware software and it was suggested I shut down my internet browser first. For some reason, I opened the internet browser back up before downloading the Malware software and InboxAce is now gone. I think that when I used the toolbar option to uninstall, it did uninstall but I had to close my browser for it to take effect. Yay!