This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Homescreen Bookmarks are invisible.

  • 4 replies
  • 13 have this problem
  • 1 view
  • Last reply by Nostromo

Nostromo
Nostromo
more options

When I create a bookmark on the homescreen, it does not appear. When I try a second time, Firefox tells me that this bookmark already exists on the homescreen, although it is not shown. This way I must have many bookmarks on my homescreen which are not visible but somewhere registered as being there. Uninstalling Firefox and re-installing latest version (31) did not solve anything - invisible homescreen bookmarks seem to be still there. Firefox 31 on Android 4.4.2 Questions: 1. How can I cleanup/delete these invisible bookmarks that Firefox sees as being there? 2. How can I create homescreen bookmarks that do appear in the first place?

When I create a bookmark on the homescreen, it does not appear. When I try a second time, Firefox tells me that this bookmark already exists on the homescreen, although it is not shown. This way I must have many bookmarks on my homescreen which are not visible but somewhere registered as being there. Uninstalling Firefox and re-installing latest version (31) did not solve anything - invisible homescreen bookmarks seem to be still there. Firefox 31 on Android 4.4.2 Questions: 1. How can I cleanup/delete these invisible bookmarks that Firefox sees as being there? 2. How can I create homescreen bookmarks that do appear in the first place?

All Replies (4)

Maudib11
Maudib11
more options

To delete all bookmarks see: Delete All Bookmarks. Usually tapping the menu button and tapping the star should create a bookmark. I'm not totally sure why it's not showing up. Something that also often solves problems is clearing your browsers cache and history, follow the instructions here to do that.

I know this answer is probably incomplete, but I hope this will help us move one step closer in solving the problem.

Nostromo
Nostromo Question owner
more options

Thank you for your answer; unfortunately this didn't solve the issue. What I am refering to are the shortcuts on the homescreen, not the bookmarks within the firefox application. Once placed on the homescreen, firefox doesn't see them as bookmarks, so deleting from within firefox doesn't work. But: although these shortcuts are not shown on the homescreen, firefox still has the information somewhere and displays an erromessage saying it already exists when I try a second time. Deleting firefox data & cache doesn't delete this information either.

Roland Tanglao
Roland Tanglao
  • Moderator
more options

Hi Nostromo:

It's unclear to me what your steps to reproduce the problem are.

Please tell us the exact set of steps you followed including the exact site you are bookmarking so we can help solve your problem

I tried the following steps and they worked fine:

  1. pinned a site e.g. rolandgoodbits.tumblr.com to the home screen (documentation: https://support.mozilla.org/en-US/kb/use-awesome-screen-search-web-bookmarks-and-more )
  2. added a bookmark to that site rolandgoodbits.tumblr.com
  3. removed the bookmark for rolandgoodbits.tumblr.com
  4. unpinned rolandgoodbits.tumblr.com from the homescreen
  5. re-added the bookmark for rolandgoodbits.tumblr.com

Cheers!

...Roland

Modified by Roland Tanglao

Nostromo
Nostromo Question owner
more options

Hello Roland,

exact steps are: 1. I go on any website (tried many) 2. long touch address field 

 -- two choices are offered (my system is German):
   ---- "Adresse kopieren" (copy address)
   ---- "Zu Startbildschim hinzufügen" (add to homescreen)

3. select 2nd entry 4. find nothing on the home screen

When I do the exact same steps a second time on the same page, a little box appears, telling me that the entry is already on my homescreen.

BTW: The same procedure works fine on my phone running on Android 4.2.2; but it does not work on my tablet running Android 4.4.2.

I must have quite some entries like this hanging around, not being able to delete because they are not there; but there must be some data somewhere, otherwise I wouldn't get the error when trying a second time. I hate knowing I have a memory leak somewhere and would like to get rid of these shortcuts somehow. Moreover it would be great if I could use links to websites on the homescreen somehow with Firefox.

Thanks, Nostromo

Modified by Nostromo