Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Websites that requires log in, gets log out automatically after a certain time

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

j0eyg1rl
j0eyg1rl
more options

I get logged out automatically from Gmail, Yahoo mail and Facebook after a few minutes ever since the latest Firefox update was installed. For example: I click on a link from Facebook and view it for a few seconds. I close the tab to get back to Facebook and I get a prompt from Facebook that I have log in again. This never happened before the latest update.

Please advise.

I get logged out automatically from Gmail, Yahoo mail and Facebook after a few minutes ever since the latest Firefox update was installed. For example: I click on a link from Facebook and view it for a few seconds. I close the tab to get back to Facebook and I get a prompt from Facebook that I have log in again. This never happened before the latest update. Please advise.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Maybe check the date and time and time zone in the clock on your computer: (double) click the clock icon on the Windows Taskbar.

You can also check for issues with cookies. "Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"