This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My website has an SSL and is showing as secure in Safari, but Firefox gives a grey triangle warning?

  • 5 replies
  • 9 have this problem
  • 43 views
  • Last reply by cor-el

Sydney8488
Sydney8488
more options

Hi,

My website has an SSL from Dreamhost and is forcing SSL in Wordpress. The web address is set to HTTPS. Everything works perfectly in Safari and the lock icon is showing up. In Firefox however, the "Gray Warning Triangle" shows up in the address bar. When I click the triangle and "Page Info", it shows I have a certificate. How do I make the lock icon show? I have a Wordpress site and will be selling product on it, so it needs to show as secure.

Thanks.

Hi, My website has an SSL from Dreamhost and is forcing SSL in Wordpress. The web address is set to HTTPS. Everything works perfectly in Safari and the lock icon is showing up. In Firefox however, the "Gray Warning Triangle" shows up in the address bar. When I click the triangle and "Page Info", it shows I have a certificate. How do I make the lock icon show? I have a Wordpress site and will be selling product on it, so it needs to show as secure. Thanks.

Chosen solution

thanks, got it. you have a few image elements at the page which aren't loaded through https and which will break the secure connection indicator. in firefox you can press ctrl+shift+k to open the web console - in there make sure that you're logging security notices. then it will show you which elements are affected while you re/load a page...

Read this answer in context 👍 3

All Replies (5)

philipp
philipp
  • Moderator
more options

hello, can you provide a url for the site?

edit: Gray warning triangle

Modified by philipp

Sydney8488
Sydney8488 Question owner
more options

Set you a private message. We're not ready for the world to see the site yet, so I didn't want to post it. Thanks.

philipp
philipp
  • Moderator
more options

Chosen Solution

thanks, got it. you have a few image elements at the page which aren't loaded through https and which will break the secure connection indicator. in firefox you can press ctrl+shift+k to open the web console - in there make sure that you're logging security notices. then it will show you which elements are affected while you re/load a page...

Sydney8488
Sydney8488 Question owner
more options

Thank you so much! I changed all my images from "http://www..." to just "/wp-content/uploads/2014/03/example.jpg" and it fixed it. You're a life saver!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Note that you can also leave out the protocol name (https or http) and only leave the two slashes (//www.xxx) to make browser apply the currently used protocol.