This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Every time my PC shuts down I need to reinstall Thunderbird on Vista. Why?

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by Matt

Tim_aych
Tim_aych
more options

Thunderbird works fine, but when I shut down my PC (running Vista) none of the links to open the programme work and I need to reinstall. The folders I set up are still there after the reinstall, as are the messages!

Not sure what to do!

TIA :-)

Thunderbird works fine, but when I shut down my PC (running Vista) none of the links to open the programme work and I need to reinstall. The folders I set up are still there after the reinstall, as are the messages! Not sure what to do! TIA :-)

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

That sounds like Vista rolling back to a known good state on restart. I think you need to check the health of your operating system and it's computer (Memory and Hard Disk particularly)