This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I installed Thunderbird in my new system and added an IMAP account, but most folders under inbox and sent items are not showing up. Please help.

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by christ1

syedsaqib
syedsaqib
more options

Hi, I need help. I was using thunderbird in my windows 7 computer. I had configured an IMAP account ( imap.googlemail.com ). The system crashed and I had to reconfigure the account, but when I added the account once again, most folders under the Inbox and Sentitems are not showing up.... Please help, they are very Imp mails.

Hi, I need help. I was using thunderbird in my windows 7 computer. I had configured an IMAP account ( imap.googlemail.com ). The system crashed and I had to reconfigure the account, but when I added the account once again, most folders under the Inbox and Sentitems are not showing up.... Please help, they are very Imp mails.

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

Your messages shouldn't be lost, you can check via webmail if they do exist on the server.

Verify you do have the Google recommended settings. https://support.google.com/mail/answer/78892?hl=en

Verify you subscribed to all the folders you want to see. File (Alt-F) - Subscribe