Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

The "forget button" considers "automatic session restore" as a "new browsing" ?

  • 2 replies
  • 1 has this problem
  • 16 views
  • Last reply by borisnd

borisnd
borisnd
more options

Firefox just crashed and when I restarted it, I saw the "forget button" as new feature. After making sure that I selected "forget the last : 5 min", I decided to click on "forget" to test and then it closed all my 50 firefox windows and cleared all the history.

The tabs that I opened 1 year ago just disappeared! was it not supposed to clear only the last 5 minutes history? Why not asking a confirmation before closing so many tabs?

Please let me know if I can restore my tabs. I really need to restore them.

Thanks

Firefox just crashed and when I restarted it, I saw the "forget button" as new feature. After making sure that I selected "forget the last : 5 min", I decided to click on "forget" to test and then it closed all my 50 firefox windows and cleared all the history. The tabs that I opened 1 year ago just disappeared! was it not supposed to clear only the last 5 minutes history? Why not asking a confirmation before closing so many tabs? Please let me know if I can restore my tabs. I really need to restore them. Thanks

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Here's the KnowledgeBase article about what the Forget button does. https://support.mozilla.org/en-US/kb/forget-button-quickly-delete-your-browsing-history

4. Firefox will clear history and cookies from the specified time frame, close your open tabs and relaunch a new, clean window.

Open your Profile folder [Help > Troubleshooting Information --> Show Folder] and then open the sessionstore-backups folder to see the dates of the backup files in there. Report back here.

borisnd
borisnd Question owner
more options

The directory sessionstore-backups contains only 2 files: recovery.bak and recovery.js.

Recovery.bak is empty, and recovery.js contains very few number of lines.