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When did ver 36 get posted? Because downloadhelper was forgotten somehow.

  • 10 replies
  • 3 have this problem
  • 1 view
  • Last reply by AliceWyman

Gaz
Gaz
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When the downloadhelper icon animates, I click on it as usual if I want to capture. The button operates normally, displays the video name and I click quick download. Nothing downloads, the library says no downloads for this session. However there is an icon in my download folder, but nothing plays -- there is no download. Everything works fine, except there is no download. Version 36?

When the downloadhelper icon animates, I click on it as usual if I want to capture. The button operates normally, displays the video name and I click quick download. Nothing downloads, the library says no downloads for this session. However there is an icon in my download folder, but nothing plays -- there is no download. Everything works fine, except there is no download. Version 36?

All Replies (10)

the-edmeister
the-edmeister
  • Moderator
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See the downloadhelper website for an updated version of their add-on.

Gaz
Gaz Question owner
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My downloadhelper version is 4.9.24 the latest version. I also have firefox 36, which is also the latest (this week) release or version. I'm not the most intelligent person in the world, but I just don't think it's the download helper. But thanks anyway.

FredMcD
FredMcD
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Go to the support site for the program and ask questions.

Gaz
Gaz Question owner
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It's a BETA. Oh well.

AliceWyman
AliceWyman
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If you look at the end of the About this Add-on section at https://addons.mozilla.org/firefox/addon/video-downloadhelper/ ... you will see that the add-on developer is aware of downloading issues when using Firefox 36 and is working on a solution.

Gaz
Gaz Question owner
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I was aware the developer is aware of issues using firefox 36 -- that's why I asked you guys in the first place. That it was an issue with 4.9.24 not working with firefox 36. I'll use the 5.0 BETA version and I'll get off your backs.

AliceWyman
AliceWyman
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I wasn't sure what you meant by It's a BETA. Oh well. when I posted my comment, linking to https://addons.mozilla.org/firefox/addon/video-downloadhelper/ and mentioning the About this Add-on section.

Thanks for the followup, that you are using the 5.0 BETA version of the add-on. It may be helpful to others reading this thread.

Gaz
Gaz Question owner
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Thank YOU. I didn't say I was happy. I said I'm using the BETA.

AliceWyman
AliceWyman
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gary2390 said

Thank YOU. I didn't say I was happy. I said I'm using the BETA.

Add-ons are supported by the add-on developer, not Mozilla Support. If you want to provide feedback about this add-on, please add a review to https://addons.mozilla.org/firefox/addon/video-downloadhelper/ or follow the support links on that page.

AliceWyman
AliceWyman
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Closing as off-topic (see Mozilla Support rules and guidelines under Subjects covered in the support forum).