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One message has downloaded about 30 times. This message was created by me and sent to a couple of friends and a copy to me that continually shows up

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  • Last reply by jjdees

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Thunderbird is caught in a loop continually downloading the same large message. I created the message sending it to a few friends and myself so I could see how the attached pics showed up in the email. Now all my email is backed up behind this loop and I can't get rid of it. I've uninstalled Thunderbird twice and reinstalled without any luck. Please help!!!!!! I can't figure a way to get rid of it. This request may be a duplicate, I couldn't find my original request.

Thunderbird is caught in a loop continually downloading the same large message. I created the message sending it to a few friends and myself so I could see how the attached pics showed up in the email. Now all my email is backed up behind this loop and I can't get rid of it. I've uninstalled Thunderbird twice and reinstalled without any luck. Please help!!!!!! I can't figure a way to get rid of it. This request may be a duplicate, I couldn't find my original request.

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Chosen Solution

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Zenos,

I didn't think your suggested fix would do it but it did.  Thank you very much.  I racked my brain and could not figure out how I could stop the attempted downloads of the message.  I thought my ISP could delete the message on their end but AT&T wouldn't/couldn't touch it.  My deepest appreciation.

JJdees