This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

New update today will not download emails. It say it is downloading them but does not. Old version does. Why?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by christ1

nhguy
nhguy
more options

This morning I restarted Thunderbird. I got a message saying that Thunderbird was installing updates. After that I now cannot download my emails. It says it is downloading my messages but will not. I have an older version that still does download my messages. Why does the new updates refuse to download my emails? Again, it gives me a message that says it is downloading the messages but will not. Home HP computer with Windows 8.1. Thunderbird is making a connection with my Centurytel.net address or it wouldn't give me that message. William Shanaman

This morning I restarted Thunderbird. I got a message saying that Thunderbird was installing updates. After that I now cannot download my emails. It says it is downloading my messages but will not. I have an older version that still does download my messages. Why does the new updates refuse to download my emails? Again, it gives me a message that says it is downloading the messages but will not. Home HP computer with Windows 8.1. Thunderbird is making a connection with my Centurytel.net address or it wouldn't give me that message. William Shanaman

Chosen solution

Make sure Thunderbird isn't blocked by a personal firewall.

Read this answer in context 👍 0

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

Chosen Solution

Make sure Thunderbird isn't blocked by a personal firewall.