This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have tried to fix the Adobe flash issue with no volume and could not. I am running with the current 17.0.0.169. Downloaded chrome to hear videos.

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by user293

rebe
rebe
more options

I am running Adobe 17.0.0.169 with firefox and can not hear any videos. I have tried uninstalling adobe and reinstalling.. could not install last noted historical version of adobe flash.. i think 10.0 something. It was not available. I have activated and deactivated the flash plugin and that did not work. I really like the firefox browser but I am forced to go to Chrome for the plugin to work. Could you please fix firefox so I can hear videos with this plugin.

Thanks. Rebecca

I am running Adobe 17.0.0.169 with firefox and can not hear any videos. I have tried uninstalling adobe and reinstalling.. could not install last noted historical version of adobe flash.. i think 10.0 something. It was not available. I have activated and deactivated the flash plugin and that did not work. I really like the firefox browser but I am forced to go to Chrome for the plugin to work. Could you please fix firefox so I can hear videos with this plugin. Thanks. Rebecca

All Replies (1)

user293
user293
more options

If you try flash player 16 or 15 from https://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html#Flash%20Player%20archives, does it work correctly?