This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't setup an exist google app account in Thunderbird

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Matt

Fred-Yeh
Fred-Yeh
more options

I use macbook, with os 10.9.5. My email account is provide by google app, I can login on web Gmail, and Mac's mail box. But I just can't login with same account and password when I setup Thunderbird. (BTW, my another gmail account can setup successfully on Thunderbird.)

I use macbook, with os 10.9.5. My email account is provide by google app, I can login on web Gmail, and Mac's mail box. But I just can't login with same account and password when I setup Thunderbird. (BTW, my another gmail account can setup successfully on Thunderbird.)

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

When was this account created? see https://support.mozilla.org/en-US/kb/thunderbird-and-gmail

Please try the beta from https://www.mozilla.org/en-US/thunderbird/channel/ It has the oauth2.0 support that is mentioned in the support article.